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Rate limits

LimitValue
Requests per minute100
Concurrent render jobs5 (single + bulk combined)
Max items per bulk job100
Max image upload size25 MB
Max bulk file upload size10 MB
When limits are exceeded, you’ll receive a 429 Too Many Requests or 400 Bad Request response.

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TTLs (Time-To-Live)

Download your rendered files within 1 hour of job completion. After that, both the job record and the download URL expire.
ResourceTTL
Temporary images24 hours after upload
Render jobs1 hour after completion
Download URLs1 hour (pre-signed)

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Concurrent job limits

Your organization can have a maximum of 5 concurrent render jobs running at any time. This includes:
  • Single render jobs (each counts as 1)
  • Bulk render jobs (each counts as 1, regardless of item count)
If you hit this limit, you’ll receive: 
{
  "statusCode": 400,
  "message": "Maximum concurrent jobs limit reached (5). Please wait for existing jobs to complete.",
  "error": "Bad Request"
}

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Best practices

When you receive a 429 response, wait before retrying. Start with 1 second and double the wait time for each subsequent retry.
Download completed renders immediately. Don’t rely on the 1-hour TTL for storage.
Check your token balance before submitting large bulk jobs to avoid failures mid-processing.
Instead of polling, provide a webhookUrl when creating bulk jobs to receive completion notifications.